Answer every buyer
Every new buyer answered, even at midnight.
A new buyer writes on WhatsApp. Repluno asks their language, their country and the car they want, with buttons they tap. The car is sent at once, and your team picks up a buyer who is already qualified.
01
Buttons, not typing
The buyer answers with one tap. Language, country, then a list of the cars you have in stock right now.
02
The car, sent at once
The chosen car arrives with its photos, price and link, the same message your team sends from the inbox.
03
Answers saved on the lead
Their country and the car they picked are on the lead before anyone in your team reads the chat.
How the chat goes
Three questions, then the car
The buyer first picks their language, then the country the car is going to, then a car from your live stock. If their first message already has a car link, the car question is skipped. If they name a model, the list shows only that model.
- One button per language you offer
- Your own list of countries, or turn the question off
- Your stock with name, year, mileage and price
- A closing message: talk to an agent, other cars, or not interested
Your team takes over
Hot buyers arrive with a label
When a buyer taps “Talk to an agent”, the chat shows it in your inbox. A buyer who taps “Not interested” gets no more reminders until they write again. Their country and the car they chose are already on their lead.
- “Wants an agent” and “Not interested” in the inbox
- Country and car of interest saved on the lead
- The visit shows when they open the car page
It knows when to stop
Never in the way of a real conversation
The questions stop as soon as someone in your team replies, when the buyer picks “other”, or after 24 hours. If the buyer types instead of tapping, Repluno understands a language, a country or a model you stock. Otherwise it asks once more, then lets your team answer.
- Stops when a salesperson replies
- Wording editable in each language
- Each question can be turned off
- On or off with one switch
How it starts
Up and running in three steps.
- 1
Turn it on
One switch in Settings, under Auto-messages.
- 2
Pick your questions
Choose your countries, edit the wording, turn off what you don't need.
- 3
Buyers get answered
Day and night, every new WhatsApp buyer gets the questions and the car.
Questions
About the Questions for new buyers
No. The questions are sent on WhatsApp, where buyers can tap buttons.
Yes. If they type a question of their own, Repluno tries to understand it, asks once more, then stops and leaves the chat to your team.
Turn the country question off. The buyer then only picks a language and a car.
No. As soon as someone in your team replies, the questions stop.
See your own cars on your own site.
Send the link. We build it. You decide.