Answer every buyer
Stop typing the same answer twenty times.
Save your best answers once and send them in a click. Use approved WhatsApp templates to restart a conversation, and let Repluno greet new buyers while you are busy.
01
One click, one answer
Price questions, opening hours, location, financing: pick the saved reply and send.
02
Your details filled in
Replies can include your business name, website and WhatsApp number, filled in for you.
03
Automatic first reply
A new buyer gets an answer straight away, even when the whole team is with customers.
Saved replies
Write your best answers once
Build a list of replies in Settings and put the most used ones first. In any chat, open the picker, search, and the reply drops into the message box ready to send or edit.
- Search your replies from the chat
- Business name, website and WhatsApp filled in
- Reorder the list
- Shared by the whole team
WhatsApp templates
Restart a conversation after 24 hours
WhatsApp only allows free text within 24 hours of the buyer's last message. After that, Repluno shows the window is closed and lets you send an approved template that opens the conversation again.
- Clear sign when the window is closed
- Pick an approved template
- Free text again once the buyer answers
Automatic messages
Replies that do not wait for you
Turn on the messages you want: a greeting for a buyer's first message, one public reply to new Facebook and Instagram comments, and a reminder before a WhatsApp conversation closes.
- First-message greeting
- Reply to new comments
- Nudge before the 24-hour window closes
How it starts
Up and running in three steps.
- 1
Write your replies
Add the answers you type every day in Settings.
- 2
Turn on auto-messages
Choose which automatic messages fit your showroom.
- 3
Answer in one click
Open the picker in any chat and send.
Questions
About the Saved replies and templates
Yes. Saved replies are shared, so every salesperson answers with the same wording.
A message approved by WhatsApp that a business can send after the 24-hour window has closed. It is how you restart a conversation.
Yes. The reply goes into the message box first, so you can adjust it before you send.
See your own cars on your own site.
Send the link. We build it. You decide.