Answer every buyer
One WhatsApp number. Your whole team.
Every buyer message lands in one shared inbox. Each salesperson logs in with their own account, sees who is already in a conversation, and answers from the office or from their phone.
01
No more passing the phone around
Your showroom number stops living on one person's phone. Everyone on the team answers from the same inbox, and the history stays with the dealership when someone leaves.
02
Nobody answers a buyer twice
When a salesperson opens a chat, the others see it right away, along with who is typing. Two people never send two different prices to the same buyer.
03
Every message in one list
Every message on your WhatsApp Business number lands in one list for the whole team. One list to clear, not five phones to check.
One list
Every conversation, sorted for you
Conversations are split by where they stand, so the team always knows what to answer first. Search any buyer by name or number, and open a chat to see the full history across channels.
- Tabs for Open, Waiting, Needs info, Snoozed and Closed
- Search by name or phone number
- Unread counts on every conversation
- Photos, videos, documents and voice notes in the thread
On your phone
Answer from the lot, not just the desk
Add Repluno to your phone's home screen and it works like an app. A new message triggers a notification and the icon shows how many messages are still unread, so a buyer at 10pm does not wait until morning.
- Push notification for every new message
- Unread count on the app icon
- Full inbox, lead profile and car picker on mobile
Rules that keep you safe
WhatsApp's 24-hour window, handled
WhatsApp only lets a business send free text within 24 hours of the buyer's last message. The inbox shows when that window is closed and lets you send an approved template message, which opens the conversation again.
- Clear sign when the 24-hour window is closed
- Approved templates to restart a conversation
- Automatic first reply so new buyers get an answer straight away
- One public reply to new Facebook and Instagram comments
How it starts
Up and running in three steps.
- 1
Connect your number
Your WhatsApp Business number is connected once.
- 2
Invite your team
Each salesperson gets their own login. You choose who is owner, manager or sales.
- 3
Start answering
New messages arrive in the shared inbox on the computer and on every phone, from day one.
Questions
About the Shared WhatsApp inbox
Yes. Everyone works from the same inbox with their own login. When someone opens a chat, the others see that they are in it and when they are typing, so two people never answer the same buyer.
WhatsApp. Every message to your WhatsApp Business number comes into the shared inbox, and you reply from there.
Yes. Open Repluno on your phone and add it to the home screen. It then works like an app, with notifications for new messages and an unread count on the icon.
That is a WhatsApp rule for every business: after 24 hours you can only send an approved template. The inbox tells you when that is the case and lets you pick a template, and once the buyer answers you can write freely again.
See your own cars on your own site.
Send the link. We build it. You decide.